A guide through our different styles to find the perfect fit for you!
A guide through all of our materials to find the perfect fabric for you!
1.Returns and Exchanges
- 30 days for returns and exchanges, items must have tags attached, unwashed, unworn, and in original packaging.
- Normal price items eligible for refund.
- Promo, clearance and under $20 section items eligible for exchange for another size or store credit if size isn't available.
- Our "Perfect Fit Promise" guarantees that if your first order with us is not the right fit, we’ll send you out a different size and we’ll cover 100% of the shipping cost. *limited to one per customer*
- Returns must be shipped back to our warehouse at 4231 Pacific Street, Unit 10 Rocklin CA, 95677.
2.Wash & Care Instructions
- Wash in cold water and hang dry
3. Shipping time
- Orders ship within 1-7 business days. This depends on the volume of orders. We fulfill orders as they are received. Shipping time estimate will take effect once the package has been shipped out.
4.Customer Service Information
- info@tilyoucollapse.com
- Customer service works Monday-Friday 8am-5pm.
- Please allow up to 24 hours for a response (during business days)
- COMING SOON!!! office phone number
5. Pre orders
- Pre order items will ship out once the item arrives (typically in 3-6 weeks).
- If any additional items in the order are in stock, you have the option to pay for additional shipping if you'd like to get those items earlier. Just email us at info@tilyoucollapse.com
